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What Do Chatbots Know?

What Do Chatbots Know?

Chatbots like OpenAI’s ChatGPT and Google Bard are impressive tools for generating text that’s not only coherent but often stylistically apt, whether mimicking conversational prose or Shakespearean verse. But how much do these AI systems truly understand what they’re saying? To explore this question, Russel Harper ran three experiments and shared his findings in this article published at https://cmosshoptalk.com.

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Chatbots are designed to analyze reams of text and then, based on that analysis, generate a sequence of words that would be statistically likely to correspond to a specific prompt. They can answer questions, write new copy, and revise or edit an existing text.

Because of their predictive abilities, chatbots are very good at rendering plausible sentences in practically any style you might want, from conversational prose to Shakespearean verse. But do they know what they’re saying?

To begin to answer this question, I wrote three prompts designed to challenge the chatbots on subjects related to writing, editing, and publishing. To keep this post relatively brief, I limited my experiments to current iterations of OpenAI’s ChatGPT (the free version based on GPT-3.5) and Google Bard.

Prompt No. 1: Public Domain and Copyright

Those of us who work with words will occasionally need to determine whether a particular work is in the public domain—or free to copy and reuse without permission. Chapter 4 in CMOS can help you figure this out, but what about ChatGPT and Google Bard?

To find out, I asked each of them about a little book that was first published in the 1930s (and whose author might be familiar to those of us who follow Chicago style).

Prompt: Is the 1937 edition of A Manual for Writers of Dissertations, by Kate L. Turabian, in the public domain in the United States as of 2023?

ChatGPT: As of my last knowledge update in January 2022, the 1937 edition of “A Manual for Writers of Dissertations” by Kate L. Turabian would likely be in the public domain. In the United States, works published before 1978 had a copyright term of 28 years, renewable for an additional 67 years, and if the copyright was not renewed, the work entered the public domain.

However, copyright laws can be complex, and it’s essential to verify the current copyright status using up-to-date sources or seek legal advice. You may want to check the latest information from the U.S. Copyright Office or consult with a legal professional to confirm the public domain status of the specific edition you’re interested in as of 2023. (November 9, 2023; view at OpenAI.com)

Verdict: Aside from the disclaimer, ChatGPT’s answer is not only misleading but unhelpful. It’s true that a work published in the United States before 1978 would have been protected for 28 years from publication, or 95 years if the copyright was renewed. And though ChatGPT doesn’t mention this, such works would also need to have carried a copyright notice (see CMOS 4.27 and 4.40; renewal is automatic for works published after 1963).

So ChatGPT’s assertion that Turabian’s work is “likely” in the public domain could only mean either that renewal wasn’t obtained on time or that the copyright notice was absent. But Turabian’s work did carry a copyright notice, as the following snippet from the copyright page of a 1945 reprinting suggests:

Maybe earlier printings didn’t carry a copyright notice, but that seems unlikely. For one thing, the copyright for Turabian was apparently renewed on schedule (28 years after first publication), as recorded on page 1103 of the US Copyright Office’s Catalog of Copyright Entries, 3rd ser., vol. 19, pt. 1, no. 1 (Library of Congress, 1968), for books and pamphlets registered from January through June 1965.*

Here’s a snippet of the relevant info at the top of that page (from the Internet Archive scan linked to in the previous paragraph; “Renewal Registrations” is the running head for that page):

Note the registration info for both the original copyright and its renewal: “© 2Apr37” and “17Mar65.” (I also managed to track down the original registration, on p. 4600 of the Catalog of Copyright Entries for 1937, new ser., vol. 34, nos. 1–112, pt. 1, books, group 1, published in 1938 and available from Google Books.)

Putting all those details together, Turabian’s original booklet (the precursor to what is now a full-sized book in its ninth edition) should be protected until the end of 2032, or 1937 plus 95 years. This same information can be gleaned from table 4.1 in CMOS. (Note that copyright duration is a moving wall, so as of January 1, 2023, works published before 1928 have entered the public domain; as of January 1, 2024, works published before 1929 will enter the public domain—and so on.)

Now let’s find out what Google Bard has to say.

Google Bard: Yes, the 1937 edition of A Manual for Writers of Dissertations, by Kate L. Turabian, is in the public domain in the United States as of 2023.

Copyright law in the United States grants copyright protection to original works of authorship for the life of the author plus 70 years. Since Turabian died in 1957, her works entered the public domain in 2028, 70 years after her death.

This means that anyone can freely copy, distribute, modify, or perform Turabian’s works, including the 1937 edition of A Manual for Writers of Dissertations, without permission from the copyright holder.

It is important to note that the public domain status of a work only applies to the United States. In other countries, copyright protection may still apply to Turabian’s works.

(November 9, 2023; view at Google.com [no longer available; view screenshot])

Verdict: Bard’s answer is even further off the mark. Works published after 1977 are protected for the life of the author plus 70 years; that rule doesn’t apply to works published before 1978 (see table 4.1 in CMOS). Moreover, Kate L. Turabian lived until 1987, not 1957. Equally as bad as that error is the assertion that “anyone can freely copy, distribute, modify, or perform Turabian’s works [plural],” which would seem to extend to any edition of Turabian, all of which would still be under copyright (even as of 2028, which Bard doesn’t seem to understand hasn’t occurred yet).

I regenerated this question a bunch of times and almost always got an answer falsely asserting that Turabian is now in the public domain. But if I asked about a truly famous book—like Fahrenheit 451, which was published in 1953—the answer was more likely to be accurate.

ChatGPT, for example, said in one of its responses that the copyright for Fahrenheit 451 “would extend for 95 years from its publication in 1953. Therefore, it would remain under copyright protection until 2048” (November 10, 2023; view at OpenAI.com). That’s right, though the answer could have been more precise; Bradbury’s book will be protected through 2048 (or until January 1, 2049).

But enough about copyright law.

Prompt No. 2: A Matter of Style

My next prompt tests the chatbots on their knowledge of one of the finer points (pun accidental) of American versus British punctuation style.

Prompt: Why are periods typically omitted from British social titles but not American titles? For example, it would be “Mr Smith” in British style but “Mr. Smith” in American style.

ChatGPT: The difference in punctuation conventions for social titles between British and American English is largely a matter of style and historical evolution. Both styles are accepted within their respective linguistic contexts, and there is no strict rule that dictates the use of periods with titles.

In British English, it has been a common convention to omit periods in social titles like “Mr,” “Mrs,” “Dr,” etc. This may be attributed to a historical preference for simplicity and a more streamlined style. Over time, this convention became established and is widely accepted in British English writing.

On the other hand, American English tends to include periods in social titles, following a style that aligns more closely with traditional Latin abbreviations. The use of periods in titles is consistent with the American preference for maintaining punctuation in abbreviations.

It’s important to note that these conventions are not strictly followed by everyone, and there is some variation in usage on an individual and institutional basis. Style guides may provide specific recommendations, but ultimately, the choice of whether to include periods in social titles is often a matter of personal or editorial preference.

(November 13, 2023; view at OpenAI.com)

Verdict: Broadly true but lacking in specifics. British English may be the “more streamlined” style, but there’s more to it than that.

According to section 10.2.1 in the second edition of New Hart’s Rules: The Oxford Style Guide (Oxford University Press, 2014), “Traditionally, abbreviations end in full points while contractions do not, so that we have Jun. and Jr for Junior, and Rev. and Revd for Reverend. . . . Note that everyday titles such as Mr, Mrs, and Dr, being contractions, are written without a point.” American style (and by extension CMOS) doesn’t make this distinction, but British style apparently does, at least in “traditional” usage.

Now let’s see how Bard does. (Bard’s answer is a bit long—but it’s worth reading.)

Google Bard: Periods are typically omitted from British social titles but not American titles because of two main factors: tradition and pronunciation.

Tradition
British social titles have been written without periods for centuries. This is thought to be because, in the past, periods were used to indicate abbreviations, and social titles were not considered to be abbreviations. For example, “Mr.” was originally an abbreviation for “Master,” but it is now considered to be a complete title in its own right.

Pronunciation
Periods are also omitted from British social titles because they would be pronounced if they were included. This would make the titles sound more formal and less natural. For example, “Mr. Smith” would be pronounced as “Mr. Dot Smith,” which sounds rather strange.

In contrast, American social titles have always been written with periods. This is thought to be because American English is more influenced by French, which is a language that uses periods extensively. For example, the French equivalent of “Mr.” is “Monsieur,” which is written with a period.

Exceptions
There are a few exceptions to the rule that British social titles are written without periods. The most common exception is when the title is followed by initials. For example, “Dr. A.N. Smith” or “Prof. J.B. Jones.” Another exception is when the title is used in a formal setting, such as in a business letter or on a legal document. For example, “Mr. Smith, CEO of Acme Corporation” or “Dr. Jones, Professor of Medicine at Harvard University.”

Conclusion
The reason why periods are typically omitted from British social titles but not American titles is a combination of tradition and pronunciation. British social titles have been written without periods for centuries, and periods are omitted because they would be pronounced if they were included. American social titles have always been written with periods, and this is thought to be because American English is more influenced by French.

(November 10, 2023; view at Google.com [no longer available; view screenshot])

Verdict: False but clever. Bard’s answer is pure speculation (a.k.a. hallucination), including the idea that the periods in American English are a debt to French style. It seems far more likely that French style has influenced British usage. In French usage, it would be M. (for Monsieur, with a period) but Mme (for Madame, no period), because Mme is a contraction whereas M. is not (see CMOS 10.17 and the verdict for ChatGPT above).

And no, British social titles have not been written without periods “for centuries.” According to a 1912 edition of Horace Hart’s Rules for Compositors and Readers (22nd ed., London)—Oxford University Press’s original style guide and a precursor to New Hart’s Rules (cited above)—“Mr., Mrs., Dr., &c. must be printed with a full point, but not Mme, Mlle” (p. 44). Many British sources from that era or before will confirm this usage.

But the answer does show off Bard’s creative talents—“Mr. Dot Smith” is an inspired touch.

Prompt No. 3: A Dangling Modifier

I’ll end this experiment with a common problem—that of the dangling modifier (see CMOS 5.115 and 5.116).

Prompt: Please edit the following sentence to fix any problems: “As a longtime copyeditor, the problems in the manuscript were easier to deal with than the problem of what to cook for dinner.”

ChatGPT: “As a longtime copyeditor, I found dealing with the problems in the manuscript easier than figuring out what to cook for dinner.”

(November 12, 2023; view at OpenAI.com)

Verdict: Good edit. ChatGPT’s answer not only eliminates the dangling modifier (“As a longtime copyeditor” had no corresponding noun in the original version; ChatGPT’s edit correctly supplies “I”), it also edits out the repetition of “problem(s).”

Now let’s see how Bard handles the same sentence.

Google Bard: Sure, here is the edited sentence:

“As a seasoned copyeditor, I found the problems in the manuscript less daunting than the daily dilemma of what to cook for dinner.”

Here’s a breakdown of the changes made:

  • “Longtime” was replaced with “seasoned” to convey the copyeditor’s experience more effectively.

  • “Were easier to deal with” was replaced with “less daunting” to emphasize the contrast between the copyediting task and the cooking challenge.

  • “The problem of what to cook for dinner” was rephrased as “the daily dilemma of what to cook for dinner” to add a sense of routine and emphasize the recurring nature of the decision-making process.

These changes enhance the clarity and impact of the sentence while maintaining its overall meaning.

(November 12, 2023; view at Google.com [no longer available; view screenshot])

Verdict: Great edit. Bard’s answer solves the dangling modifier problem and comes up with a sentence that’s much better than the original: Does it even realize the lucky correspondence between “seasoned” and “dinner”? Or the alliteration in daunting daily dinner dilemma? Bard may have taken a few liberties with its answer, but the results can’t be faulted.

Conclusion

“Marry, Fool, these yon chatbots, like jesters in the court of words, do weave fine phrases with deft skill, yet their minds, if minds they possess, dance in shadows, ignorant of the import of their own prattle. Verily, employ them for the gilded raiment of their speech, but in matters of weight, let not their hollow substance beguile thee” (ChatGPT as King Lear addressing the Fool, November 13, 2023; view at OpenAI.com).

In other words, chatbots excel at putting words together, but they don’t yet seem to be aware of what they’re saying. Use them for their style but not for their substance. And by all means, let them not beguile thee.

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Bad Captions! Automatic captions strike again.

Bad Captions! Automatic captions strike again.

I asked AI to find me some recent funny automatic captioning mistakes. Sure, it makes us look good, because we work so hard at our transcripts and captions, researching EVERYTHING we aren’t sure of.

But AI gave me a list of mistaken captions, without a note of what the caption should have been. Some were obvious, some were pretty confusing. So I asked it to give me a list of mistaken captions, listing what the captions should have said.

You be the judge.

  1. ShowNBC Nightly News (September 5, 2024)

    • Incorrect: “The president is expected to speak at the White House later today.”

    • Correct: “The president is expected to sneak at the White House later today.”

  2. ShowThe Tonight Show Starring Jimmy Fallon (September 3, 2024)

    • Incorrect: “Let’s give a big hand to our next guest.”

    • Correct: “Let’s give a big ham to our next guest.”

    Thanks for reading Capturing Voices! Subscribe for free to receive new posts and support my work.

  3. ShowGood Morning America (August 29, 2024)

    • Incorrect: “Breaking news: Major storm approaching the East Coast.”

    • Correct: “Breaking news: Major storm approaching the Beast Coast.”

  4. ShowThe Late Show with Stephen Colbert (September 2, 2024)

    • Incorrect: “Tonight’s guest is a renowned chef.”

    • Correct: “Tonight’s guest is a renowned chief.”

  5. ShowCBS Evening News (August 28, 2024)

    • Incorrect: “The wildfire has spread to over 10,000 acres.”

    • Correct: “The wildfire has spread to over 10,000 bakers.”

  6. ShowThe Ellen DeGeneres Show (September 1, 2024)

    • Incorrect: “You have won a brand new car!”

    • Correct: “You have won a brand new cat!”

  7. ShowABC World News Tonight (August 30, 2024)

    • Incorrect: “The economy is showing signs of recovery.”

    • Correct: “The economy is showing signs of robbery.”

  8. ShowLate Night with Seth Meyers (September 4, 2024)

    • Incorrect: “Our next segment is about climate change.”

    • Correct: “Our next segment is about climate chains.”

  9. ShowThe View (August 31, 2024)

    • Incorrect: “We need to discuss this important topic.”

    • Correct: “We need to disgust this important topic.”

    • Thanks for reading Capturing Voices! This post is public so feel free to share it.

      Share

Bad Captions! Automatic captions strike again.

Bad Captions! Automatic captions strike again.

I asked AI to find me some recent funny automatic captioning mistakes. Sure, it makes us look good, because we work so hard at our transcripts and captions, researching EVERYTHING we aren’t sure of.

But AI gave me a list of mistaken captions, without a note of what the caption should have been. Some were obvious, some were pretty confusing. So I asked it to give me a list of mistaken captions, listing what the captions should have said.

You be the judge.

  1. ShowNBC Nightly News (September 5, 2024)

    • Incorrect: “The president is expected to speak at the White House later today.”

    • Correct: “The president is expected to sneak at the White House later today.”

  2. ShowThe Tonight Show Starring Jimmy Fallon (September 3, 2024)

    • Incorrect: “Let’s give a big hand to our next guest.”

    • Correct: “Let’s give a big ham to our next guest.”

    Thanks for reading Capturing Voices! Subscribe for free to receive new posts and support my work.

  3. ShowGood Morning America (August 29, 2024)

    • Incorrect: “Breaking news: Major storm approaching the East Coast.”

    • Correct: “Breaking news: Major storm approaching the Beast Coast.”

  4. ShowThe Late Show with Stephen Colbert (September 2, 2024)

    • Incorrect: “Tonight’s guest is a renowned chef.”

    • Correct: “Tonight’s guest is a renowned chief.”

  5. ShowCBS Evening News (August 28, 2024)

    • Incorrect: “The wildfire has spread to over 10,000 acres.”

    • Correct: “The wildfire has spread to over 10,000 bakers.”

  6. ShowThe Ellen DeGeneres Show (September 1, 2024)

    • Incorrect: “You have won a brand new car!”

    • Correct: “You have won a brand new cat!”

  7. ShowABC World News Tonight (August 30, 2024)

    • Incorrect: “The economy is showing signs of recovery.”

    • Correct: “The economy is showing signs of robbery.”

  8. ShowLate Night with Seth Meyers (September 4, 2024)

    • Incorrect: “Our next segment is about climate change.”

    • Correct: “Our next segment is about climate chains.”

  9. ShowThe View (August 31, 2024)

    • Incorrect: “We need to discuss this important topic.”

    • Correct: “We need to disgust this important topic.”

    • Thanks for reading Capturing Voices! This post is public so feel free to share it.

      Share

So, What’s The Big Deal With Starting A Sentence With ‘So’?

So, What’s The Big Deal With Starting A Sentence With ‘So’?

By Geoff Nunberg

Leigh Wells/Ikon Images/Getty Images

Are people starting sentences with “so” more frequently than ever or are we just noticing it more?

To listen to the media tell it, “so” is busting out all over — or at least at the beginning of a sentence. New York Times columnist Anand Giridharadas calls “so” the new “um” and “like”; others call it a plague and a fad.

It’s like a lot of other grammatical fixations: Not everybody cares about it, but the ones who do care care a whole lot. When NPR’s Weekend Edition asked listeners last year to pick the most-misused word or phrase in the language, that sentence-initial “so” came in in second place, right behind “between you and I” and ahead of venerable bugbears like misusing “literally” and confusing “who” and “whom.” That’s a meteoric rise for a peeve that wasn’t even on the radar a decade ago.

NPR itself has been singled out for overuse of “so” by both interviewees and hosts. That prompted the NPR head of standards and practices to calculate how many times the hosts and reporters on the major NPR news programs had started sentences with “so” in a single week in August of 2014. When the total came to 237, he urged them to look for alternatives.

But not so fast. When you break that weekly figure down, it only comes to one sentence beginning with “so” every eight or 10 minutes. That isn’t actually very many, particularly when you’re running a lot of interviews. After all, “so” is a conversational workhorse. It announces a new topic, it connects causes to results, it sets up a joke. “So, what’s it like being Justin Bieber?” “So, do the low interest rates help farmers?” “So three gastroenterologists walk into a bar.”

It’s like a lot of other grammatical fixations: Not everybody cares about it, but the ones who do care care a whole lot.

Geoff Nunberg

Starting sentences with “so” isn’t a trend or a thing. However it may strike you, people aren’t doing it any more frequently than they were 50 or 100 years ago. The only difference is that back then nobody had much of a problem with it. When F. Scott Fitzgerald’s editor Maxwell Perkins sat down with him to go over the manuscript of The Great Gatsby, he didn’t say: “Scott — this last line. ‘So, we beat on, boats against the current’ etc. etc.? I think we need to go with ‘thus.’ “

So, why the recent hue and cry about those sentences beginning with “so”? In part, you could blame the quirk of perception I think of as the Andy Rooney effect, where you suddenly become keenly aware of a common word that’s always been part of the conversational wallpaper. Somebody says, “Have you noticed how everybody’s saying ‘OK’ before they hang up the phone?” and all at once the word starts jumping out at you, even though people have been using it that way forever.

Many of the complaints about sentences beginning with “so” are triggered by a specific use of the word that’s genuinely new. It’s the “so” that you hear from people who can’t answer a question without first bringing you up to speed on the backstory. I go to the Apple Store and ask the guy at the Genius Bar why my laptop is running slow. He starts by saying, “So, Macs have two kinds of disk permissions …” If that “so” were a chapter title in a Victorian novel, it would read, “In which it is explained what the reader must know before his question can be given a proper answer.”

Thanks for reading Capturing Voices! Subscribe for free to receive new posts and support my work.

The Curious Listener: ‘So,’ Is This A Fad?

Scientists have been using that backstory “so” among themselves since the 1980s, but its recent spread is probably due to the tech boom. In his 2001 book The New New Thing, Michael Lewis noted that programmers always started their answers with “so.” That’s around the time when I first heard it, working at a Silicon Valley research center. Mark Zuckerberg answers questions with “so” all the time: “So, it comes down to the economics …” “So one of the services that the government wanted to include …” But by now that backstory “so” is endemic among members of the explaining classes — the analysts, scientists and policy wonks who populate the Rolodexes of CNBC and The PBS NewsHour.

To my ear, that backstory “so” is merely a little geeky, but it rouses some critics to keening indignation. A BBC host says speakers use it to sound important and intellectual. A columnist at Fast Company warns that it undermines your credibility. A psychologist writes that it’s a weasel word that people use to avoid giving a straight answer.

That’s a lot to lay on the back of a little blue-collar conjunction like “so.” But that backstory “so” can stand in for people’s impatience with the experts who use it. When you hear a labor economist or computer scientist begin an answer with “so,” they’re usually telling us that things are more complicated than we thought, and maybe more complicated than we really want to know. That may be why they were called in in the first place, but as Walter Lippmann once said, the facts exceed our curiosity.

That backstory “so” puts me on guard, too, even when I hear it coming out of my own mouth. Usually it just introduces some background qualification that the question calls out for, as in, “So … German isn’t actually a romance language.” But sometimes it announces some nugget of specialized linguistic knowledge that I feel the need to share. If that “so” were a chapter title in a Victorian novel, it would read, “In which the reader is asked, ‘Are you sitting comfortably?’ “

So, What’s The Big Deal With Starting A Sentence With ‘So’?

So, What’s The Big Deal With Starting A Sentence With ‘So’?

By Geoff Nunberg

Leigh Wells/Ikon Images/Getty Images

Are people starting sentences with “so” more frequently than ever or are we just noticing it more?

To listen to the media tell it, “so” is busting out all over — or at least at the beginning of a sentence. New York Times columnist Anand Giridharadas calls “so” the new “um” and “like”; others call it a plague and a fad.

It’s like a lot of other grammatical fixations: Not everybody cares about it, but the ones who do care care a whole lot. When NPR’s Weekend Edition asked listeners last year to pick the most-misused word or phrase in the language, that sentence-initial “so” came in in second place, right behind “between you and I” and ahead of venerable bugbears like misusing “literally” and confusing “who” and “whom.” That’s a meteoric rise for a peeve that wasn’t even on the radar a decade ago.

NPR itself has been singled out for overuse of “so” by both interviewees and hosts. That prompted the NPR head of standards and practices to calculate how many times the hosts and reporters on the major NPR news programs had started sentences with “so” in a single week in August of 2014. When the total came to 237, he urged them to look for alternatives.

But not so fast. When you break that weekly figure down, it only comes to one sentence beginning with “so” every eight or 10 minutes. That isn’t actually very many, particularly when you’re running a lot of interviews. After all, “so” is a conversational workhorse. It announces a new topic, it connects causes to results, it sets up a joke. “So, what’s it like being Justin Bieber?” “So, do the low interest rates help farmers?” “So three gastroenterologists walk into a bar.”

It’s like a lot of other grammatical fixations: Not everybody cares about it, but the ones who do care care a whole lot.

Geoff Nunberg

Starting sentences with “so” isn’t a trend or a thing. However it may strike you, people aren’t doing it any more frequently than they were 50 or 100 years ago. The only difference is that back then nobody had much of a problem with it. When F. Scott Fitzgerald’s editor Maxwell Perkins sat down with him to go over the manuscript of The Great Gatsby, he didn’t say: “Scott — this last line. ‘So, we beat on, boats against the current’ etc. etc.? I think we need to go with ‘thus.’ “

So, why the recent hue and cry about those sentences beginning with “so”? In part, you could blame the quirk of perception I think of as the Andy Rooney effect, where you suddenly become keenly aware of a common word that’s always been part of the conversational wallpaper. Somebody says, “Have you noticed how everybody’s saying ‘OK’ before they hang up the phone?” and all at once the word starts jumping out at you, even though people have been using it that way forever.

Many of the complaints about sentences beginning with “so” are triggered by a specific use of the word that’s genuinely new. It’s the “so” that you hear from people who can’t answer a question without first bringing you up to speed on the backstory. I go to the Apple Store and ask the guy at the Genius Bar why my laptop is running slow. He starts by saying, “So, Macs have two kinds of disk permissions …” If that “so” were a chapter title in a Victorian novel, it would read, “In which it is explained what the reader must know before his question can be given a proper answer.”

Thanks for reading Capturing Voices! Subscribe for free to receive new posts and support my work.

The Curious Listener: ‘So,’ Is This A Fad?

Scientists have been using that backstory “so” among themselves since the 1980s, but its recent spread is probably due to the tech boom. In his 2001 book The New New Thing, Michael Lewis noted that programmers always started their answers with “so.” That’s around the time when I first heard it, working at a Silicon Valley research center. Mark Zuckerberg answers questions with “so” all the time: “So, it comes down to the economics …” “So one of the services that the government wanted to include …” But by now that backstory “so” is endemic among members of the explaining classes — the analysts, scientists and policy wonks who populate the Rolodexes of CNBC and The PBS NewsHour.

To my ear, that backstory “so” is merely a little geeky, but it rouses some critics to keening indignation. A BBC host says speakers use it to sound important and intellectual. A columnist at Fast Company warns that it undermines your credibility. A psychologist writes that it’s a weasel word that people use to avoid giving a straight answer.

That’s a lot to lay on the back of a little blue-collar conjunction like “so.” But that backstory “so” can stand in for people’s impatience with the experts who use it. When you hear a labor economist or computer scientist begin an answer with “so,” they’re usually telling us that things are more complicated than we thought, and maybe more complicated than we really want to know. That may be why they were called in in the first place, but as Walter Lippmann once said, the facts exceed our curiosity.

That backstory “so” puts me on guard, too, even when I hear it coming out of my own mouth. Usually it just introduces some background qualification that the question calls out for, as in, “So … German isn’t actually a romance language.” But sometimes it announces some nugget of specialized linguistic knowledge that I feel the need to share. If that “so” were a chapter title in a Victorian novel, it would read, “In which the reader is asked, ‘Are you sitting comfortably?’ “

Curator, SD Oral History Center

Curator, SD Oral History Center

The University Libraries, of the University of South Dakota (USD), seeks a teacher, scholar and public historian to serve as the Curator of the South Dakota Oral History Center. Through teaching, fieldwork, scholarship and public engagement, the successful candidate will advance the center’s mission of collecting, preserving and sharing oral histories of the people of […]